Greater Cleveland
A 24/7 answering service for Cleveland contractors.
You run an HVAC, plumbing, electrical or roofing shop with 2 to 10 trucks. The phone is your whole pipeline. It rings while you are under a furnace in a Parma basement, and it rings again at 11pm in February.
RingReady AI is Alexis, your receptionist. She answers every inbound call, day and night. A person here listens to your real calls each week and retunes her. You never open a dashboard, write a prompt or file a port request.
The no-heat call on a Sunday night.
It is 11:04pm. A house in Strongsville is at 54 degrees and dropping. The homeowner searches, taps the first number, and your line rings. Alexis picks up inside two seconds. She says the call is recorded, gives your shop's name, and asks what the furnace is doing.
She hears no heat, so she triages before she books. Is anyone in the house unwell or elderly. Is there a smell of gas. If the answer to the gas question is yes, the call stops being a booking and becomes a safety script. Otherwise she takes the address, confirms it sits inside your service area, and reads your diagnostic fee out loud so nobody argues about it in a doorway at midnight.
Then two things happen at once. She sends the on-call alert by text to whoever is on tonight, with the address, the symptom and the caller's number, and offers the caller a live transfer instead of a promise. If your rota says tomorrow, she books the earliest window you allow from live calendar availability and texts the caller a confirmation.
At 6:10am you read the call summary. Who called, what they said, what she told them, what got booked, and anything she could not answer. Industry estimates put unanswered inbound calls at 27–62% of volume for home-service shops, estimated, and those estimates spike during the first cold snap. Nothing on this page is a measurement of your line or ours.
Seven counties, named.
Greater Cleveland is the whole beachhead, on purpose. Alexis has to know that Parma is inside your service area and Medina is not, which suburb gets a trip charge, and which brands you will not touch. Those are local facts, and they are the work.
Your own service area is yours to set, suburb by suburb. Ours is the list on the right. Ohio comes next, one metro at a time.
- Cuyahoga CountyOhio
- Lorain CountyOhio
- Medina CountyOhio
- Summit CountyOhio
- Portage CountyOhio
- Geauga CountyOhio
- Lake CountyOhio
Five ways to cover that call, and ours.
Voicemail
free
The caller is already dialing the next shop on the results page. Most never leave a message.
A family phone
somebody's evenings
Covers weekday daylight in a good week. It runs out of road by the first cold snap.
An answering service
$245–$700/mo
A stranger reading a script. No calendar, and no safe answer for a gas smell.
A front-desk hire
$3,000–$4,000/mo
Plus payroll and management, and they go home at 5pm like everyone else.
A $49 self-serve tool
$49–$199/mo
You get a prompt box, a dashboard and a port request. It stays half configured.
Alexis, retuned every week by a personRingReady AI
$1,500–$4,000/mo
Answers at 11pm, triages the gas call safely, books from your calendar, and gets corrected every week by someone who listened to the tape.
Competitor figures are their own published list prices at the time of writing and are theirs to change. Hiring and answering-service costs are estimates.
The limits are written down.
A receptionist who oversteps costs you more than one who says she will find out. Read these before you buy, because a caller's safety outranks a booking every time.
She never quotes a replacement price
A furnace or a rooftop unit is a conversation you have. She takes the details and gets you in front of it.
A suspected gas leak is not a booking
She tells the caller to leave the house, touch nothing, and call 911 or the gas utility from outside. Then she alerts you.
She is not a licensed dispatcher
She triages and alerts. A person decides which truck goes where, every time.
She never dials out
Inbound only. She answers the calls that come to your number and places none of her own.
Every call she answers is recorded and every caller is told so. How that works is on the call recording page.
One payment for setup and the first 30 days.
Nothing here is a subscription. No card is kept, and nothing renews itself. Each month we email a renewal link for the next 30 days, with overage minutes itemised on their own line.
Starter
$2,250
then $1,500/mo
setup + first 30 days, one payment, refundable in full for 30 days
Solo owner-operator
Pro
$4,000
then $2,500/mo
setup + first 30 days, one payment, refundable in full for 30 days
2–6 trucks, after-hours coverage
Elite
$6,000
then $4,000/mo
setup + first 30 days, one payment, refundable in full for 30 days
6–10 trucks, CRM integration
Ask inside those 30 days and you get every dollar back. That is the only promise we make about money. We do not promise recovered revenue, booked jobs or answer rates, and we never will.
Run an HVAC shop specifically? Read the HVAC answering service page, which covers the no-heat and no-AC seasons in more detail. Questions in writing go to hello@ringready.ai and a person answers them.